Support
Find answers to common questions or get in touch with our team.
Account & Billing
How do I create an account?+
Click "Get Started" and sign up with your email. You will receive 50 free credits immediately, no credit card required.
How do I change my subscription plan?+
Go to Dashboard > Settings > Billing. You can upgrade, downgrade, or cancel your plan at any time. Changes take effect at the start of your next billing cycle.
Can I get a refund?+
Refunds are available for purchased credit top-ups only. Monthly plan credits are non-refundable. Contact support@applyright.com with your account details and reason for the refund request.
Credits & Plans
What are credits and how do they work?+
Credits power every AI feature on ApplyRight. Each action (resume critique, variant generation, cover letter, etc.) costs a set number of credits. Monthly plan credits reset each billing cycle, and purchased top-up credits never expire.
What happens if I run out of credits?+
You can purchase additional credits at any time from the billing page. Subscribers get discounted rates on top-up purchases. Your existing documents and analyses remain accessible even without credits.
Do unused credits roll over?+
Monthly plan credits reset each billing cycle and do not roll over. However, any additional credits you purchase as top-ups never expire and carry over indefinitely.
AI Features
How accurate is the AI resume critique?+
Our AI provides strategic critique categorized by severity (Critical, Important, Nice-to-Have). It is trained to give honest, actionable feedback rather than generic praise. Results improve when you provide specific job descriptions for tailored analysis.
Can I use ApplyRight for different industries?+
Yes. ApplyRight adapts its analysis and generation to any industry or role. The AI considers industry-specific conventions, terminology, and expectations when providing feedback and generating materials.
What is the Community Job Board?+
Users can share their analyzed job descriptions with the community. Browse listings others have analyzed, adopt them to your profile, and save time finding opportunities that match your skills.
Privacy & Data
Is my resume data secure?+
Yes. Your data is encrypted in transit and at rest. We do not sell or share your personal information with third parties. Resume data is only used to provide you with AI-powered analysis and generation services.
Can I delete my data?+
You can delete individual documents from your dashboard at any time. To delete your entire account and all associated data, contact support@applyright.com.
Do you use my data to train AI models?+
No. Your resume data, job descriptions, and generated materials are never used to train or fine-tune AI models. Your data is processed solely to deliver results to you.
Still need help?
Our support team is here to help you get the most out of ApplyRight.
Email us at support@applyright.com